August 31st, 2011
SLA Monitor to be launched at IBC 2011
Bordeaux-Mérignac, 31ST August 2011, - At IBC 2011, Audemat will introduce the SLA Monitor, a software tool sure to be the ‘New Best Friend’ of Broadcasters everywhere (and their finance departments!)
The SLA Monitor offers broadcasters a means of closely monitoring the performance of service providers against any Service Level Agreements (SLAs) that are in place and easily identifying the number and duration of any infringements should they occur. This provides the double benefit of ensuring that the broadcaster is aware of the performance of their network at all times and establishing grounds for compensation if the performance is less than promised. Coming from the highly respected Audemat stable of monitoring and control products, the SLA Monitor has been developed as a direct result of customer feedback and can be used in conjunction with all existing Audemat signal monitoring and mobile metering platforms.
“The on-going operational costs of a broadcast station constitute a major financial commitment for broadcasters and, given that the service provided is so critical, an active SLA is a must to ensure continual high quality output,” explained Nicolas Boulay, CTO of WorldCast Systems. “However, without proper monitoring of actual performance against the SLA, a broadcaster can find it difficult to raise complaints or apply for compensation for any revenue or reputation lost. Audemat’s SLA Monitor offers a truly objective method of logging and reporting all violations, bestowing the broadcaster with perfect knowledge and perfect proof.”
SLA Monitor is managed via an intuitive web interface and can be fully customized in terms of parameter setting, tolerance levels and reporting.
Audemat will be demonstrating the SLA Monitor on the WorldCast Systems’ stand 8.B50 at IBC 2011 from the 9th to the 13th September.
